Covid-19 Update – we have adapted our working methods at FindYourPPI to follow government guidelines on health and safety and to minimise the service impact on our customers where at all possible. We continue to work on your behalf as normal, working efficiently from home following Government guidelines.
Most banks, however, suffered severe disruption in 2020, ranging from delayed case handling to a temporary hold on PPI investigations, while they diverted their reduced resources to more critical areas of their business. As a result, they still have many PPI cases outstanding that we are working constructively with the banks to bring to a conclusion on our customers behalves.
We will contact you, as normal, when the bank has an update on your claim. If you receive any correspondence directly from your lender, please upload here so that we can advise you on next steps.
You can find the latest coronavirus update from the Government here.