The process should always be simple and hassle-free
The FCA deadline for PPI claims has now passed. The huge increase in last minute claims and enquiries in the run up to the deadline led to long delays in lenders processing PPI trace enquiries and claim investigations. This was exacerbated by the Coronavirus, as most lenders de-prioritised PPI from March to June 2020 and are now getting back up to speed, while observing Government rules for health and safety. This means that most lenders are still in backlog and may continue to be so for some time. Rest assured, however, that FindYourPPI are still working on your case with your lender and will be in touch as soon as there is more to say.
We hope that answers to any questions you may have can be found on our FAQs page. If your question has not been answered and you are contacting us about an existing claim, please tell us your case reference number, and other details below and we will get back to you. Thank you for your patience.